CAREERS

Front Desk Receptionist / Office Manager

Description

Managing the reception area to ensure effective telephone and mail communications both internally and externally.
Maintaining professional image of the agency and themselves at all time.
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
Directing visitors by maintaining employee and department directories; giving instructions.
Scheduling meetings and appointments within the office.
Organizing the office layout and ordering stationery and equipment.
Maintaining the overall office condition thereby ensuring cleanliness at all times as well as making necessary arrangements for needed repairs/maintenance.
Liaising with HR to update and maintain office policies as necessary.
Ensuring that all items/services provided are invoiced and paid on time.
Provision of general support to visitors.
Addressing employees queries regarding office management issues.
Liaising with facility management vendors, including cleaning, catering and security services
Receiving, sorting and distribution of daily mail/deliveries
Performing other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
Answering, screening and forwarding incoming phone calls.
Ensuring reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Providing basic and accurate information in-person and via phone/email
Maintaining security by following procedures; monitoring logbook; issuing visitor badges.
Maintaining technical knowledge of one’s position to promote growth within the company
Planning in-house or off-site activities, like parties, celebrations and conferences.
Receiving and logging in payroll timesheets as well as onward delivery to the appropriate department.
Liaising with support coordination agencies, the county and State departments to ensure efficient communication as well as mutually beneficial relationship with the agency.
Other duties as assigned.

Qualifications

Minimum education requirement of high school diploma.
Knowledge of office management responsibilities, systems and procedures
Attention to detail and problem solving skills.
Excellent written and verbal communication skills.
Strong organizational and planning skills.
Proficiency in Microsoft Office
Excellent verbal and written communication skills
Reliability
Professional
Stress tolerance
Pleasant personality, Patience